Privacy

Who we are

Together Agency, Brooklyn, New York, runs Brand Hub. Access is by invitation only. Write to us at we@gotogether.agency with any question.

What we keep about people

• Your name and work email, so we can invite you and send you sign-in codes.
• Activity in the hub, such as files you download, upload, rename or share, so a brand's team can see what happened.
• A one-way scrambled version (a hash) of your IP address with some activity. We do not store the address itself, and the hash cannot be turned back into it.
• Your recent searches, so the search box can offer them again. Only you see yours.

We use this to run the hub, keep it secure, and show a brand who has done what. We do not sell it and we do not use it for advertising.

Your brand files

The client owns its brand files. We store them, and the titles, descriptions and tags that go with them, so the client's team and vendors can use them. Files on a share link can be downloaded by anyone who has the link until it expires or is turned off.

Services that help us run it

• Vercel hosts the website.
• Supabase holds the database and handles sign-in.
• Cloudflare R2 stores the files.
• Backblaze holds nightly backups of the database and the files.
• Resend sends email, such as invitations and share links.
• Anthropic's Claude describes uploaded files and answers questions in the search box.

How Claude is used

When a file is uploaded, a picture of it (or a preview of its first page), its file name and its type are sent to Anthropic so Claude can suggest a title, description and tags, unless the person uploading marks the file confidential first. When someone asks a question in the search box, the question, the titles, descriptions and tags of that brand's published files, and the brand's written guidelines are sent to Anthropic so Claude can answer. A file marked confidential when it is uploaded is never sent for description. A file marked confidential at any time is left out of the information used to answer questions. A file that was marked after it was uploaded may already have been described. Anthropic's commercial terms say it does not use this data to train its models.

Cookies

We use only the cookies the hub needs to work: one that keeps you signed in, one that remembers a passcode for a share link for 8 hours, and a short-lived one that Together staff use to preview a brand as a client sees it. There are no advertising or analytics cookies, and no tracking scripts.

How long we keep things

• Deleted files stay in the trash for 30 days, then we remove them for good.
• Backups are kept for 90 days. A file or record you delete can stay in a backup for up to that long.
• Activity records and account details stay while the brand is with us. You can ask us to delete them.

Asking for a copy or deletion

Email we@gotogether.agency to get a copy of what we hold about you, to correct it, or to have it deleted. We will reply from the same address.

Changes

We may update this page. The date at the top shows the latest version.